List of active policies

Full policy

This policy is specific to Moodle and extends the general privacy policy at NTNU.

Data held by the Moodle system

Data held by Moodle includes your name, email address and username. 

Moodle logs contain detailed information about user activity within each course, including the date and time of when course-specific information was viewed and/or updated, the address of the machine from which the access was made, the browser identification information and information about the referring web page. 

Information about contributions to courses, including contributions to chat rooms and discussion forums, ownership of resources, assignment/file submissions, text matching scores and evidence of participation in other Moodle-based activities is held within the Moodle system. 

Information and data related to users, including grades, feedback comments, scores, completion data, access rights and group membership is also recorded. 

Additional personal data may be held within individual courses, either within documents/resources uploaded to the course, or within activities within the course. Other than contributions to chat rooms and discussion forums which are submitted by individuals in a personal capacity, course maintainers are responsible for the information held about you that may be uploaded onto such courses.

How the Moodle system uses your personal information

Moodle records and uses your personal information to:

• Provide you an account on, and identify you within, the VLE (Moodle) system
• Provide you access to courses/sites within Moodle
• Provide you the ability to upload, amend and delete certain information within Moodle 
• Provide you access to the information, resources and activities uploaded to Moodle
• Control access to different parts of the system. 
• Help support Moodle users
• For system administration and bug tracking
• Report on course, resource and activity access, activity completion, course completion and course data (such as grades, scores, submissions and content uploaded)
• For producing usage statistics for management and planning purposes

Who has access to Moodle data

The Moodle systems team has access to all information stored within Moodle for the purposes set out above. All course administrators and maintainers have access to the personal information of the other users of that course. Access to Moodle logs is restricted to authorised staff.

Moodle data retention

Information and data uploaded to Moodle, including accounts, courses and about contributions to courses, including contributions to chat rooms and discussion forums, ownership of resources and evidence of participation in other Moodle-based activities may be retained indefinitely.

Moodle data is backed up at a facility managed by The IT Division at NTNU. The backups are held for the purpose of reinstatement of the data, e.g. in the event of failure of a system component.